BetterinBlvck Privacy Policy

Last Updated: 2025-12-05

BETTERINBLVCK (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our brand.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Personal Information You Provide

When you interact with our store or brand, we may collect information such as:

Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through third-party payment providers; we do not store your full card details)
Order history
Account login details

B. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Device type
Browser type
Pages viewed
Time spent on our website
Cookies and tracking technologies

C. Information from Third Parties

We may receive information from:

Payment processors
Delivery/courier partners
Advertising/analytics platforms (e.g., Meta Pixel, Google Analytics)

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about your order, promotions, or updates
Improve our products, services, and website performance
Provide customer service support
Prevent fraud and enhance security
Run marketing and advertising campaigns
Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information.

However, we may share information with trusted partners who help us operate effectively:

Payment processors (e.g., Paystack, Stripe, PayPal)
Courier and logistics services for delivery
Marketing and analytics providers
Website hosting and technical support services

These partners only receive the information necessary to perform their tasks and must protect your data.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve your browsing experience
Remember cart items
Track website performance
Run personalized ads

You can control cookies through your browser settings.

5. Data Security

We use industry-standard security measures to protect your information.

However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections or deletion
Opt out of marketing communications
Request that we limit how we use your information

To contact us about your data rights, use the contact information at the end of this policy.

7. Retention of Information

We retain your information only as long as necessary for:

Order fulfillment
Accounting and legal compliance
Business operations

When data is no longer needed, we securely delete it.

8. Children’s Privacy

BETTERINBLVCK does not knowingly collect information from children under 13.

If we learn that we have unintentionally collected such data, we will delete it immediately.

9. International Transfers

If you are located outside of Nigeria, your information may be transferred to our servers or partners in other countries. We ensure such transfers comply with applicable data protection laws.